Refund policy

At Nutra Health, we are committed to delivering premium-grade Sceletium products backed by scientific rigor, regulatory compliance, and responsible sourcing. We stand behind the quality and integrity of our formulations, and we want our customers to feel fully confident in their first experience with our products.

30-Day Satisfaction Guarantee

If your first purchase does not meet your expectations, you may return the product within 30 days of delivery for a full refund.

To uphold product safety and compliance standards:

  • Opened items are refundable on the first unit only, allowing you to evaluate the product’s suitability.

  • Any additional units must remain unopened and sealed to be eligible for return.

  • Refunds are processed once returned products have been received and inspected in accordance with our quality control protocols.

To initiate a return, please contact us with your order number and product details. Our team will guide you through the process and ensure all regulatory requirements are met.

Nutra Health remains committed to transparency, ethical practice, and customer trust at every step—from cultivation to delivery.

Company Information

Email: marc.lewis@nutra-health.org

Phone: +27(0)62 288 9776

Address: 23/24/25 Boulevard Way,
Capricorn Business Park, Capricorn,
Western Cape, 7948, South Africa